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BlackBerry® Torch™

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KHALID599
Posts: 1
Registered: ‎03-18-2013
My Device: torch9860
My Carrier: MAXIS

HELP ME !!!!

HELLO EVERONE

I'M having a big problem my torch9860 can't open i want to format it by blackberry desktop manager but its not working .. desktop manager can't read my phone 

pllllllllllllz heeeeeeeeelppppppppppppppppp

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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: HELP ME !!!!

Hello KHALID599

 

Welcome to BlackBerry Support Forums

 

What problem you're having with your device as you want to reset it using Desktop Software ? 

 

Try this KB to reset your device to factory setting using Desktop Software :

 

KB31291 :  How to reset a BlackBerry smartphone to factory settings using BlackBerry Desktop Software

 

Or first let us know about your problem.

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