08-14-2010 06:06 PM
Just got the new Torch last night. When I try and open an email that has a HTML attachment it asks me if i want to open it( vs my i phone which automatically opens it) when i do i can see the email but its in html code.
I have so far:
resent the service books several times
taken the battery out
deleted my emails and added them again
downloaded the OS from AT& T and scanned to see if i can find the attachment service but its not listed on the blackberry desktop...
i have looked everywhere on the phone to see if i can even see the attachment service listed but i cannot find it
I had this problem before on my 8310 and gave up...figured the issue would be solved with this new OS...but unfortunetly no
I love the phone and would hate to swap it for an iphone...but the iphone opens my attachments with ease
Any help would be appreciated