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BlackBerry® Torch™

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New Contributor
opies32765
Posts: 2
Registered: ‎08-14-2010
My Device: Torch

HTML attachment on new Torch comes over as code ?

 

 

Just got the new Torch last night. When I try and open an email that has a HTML attachment it asks me if i want to open it( vs my i phone which automatically opens it) when i do i can see the email but its in html code.

 

I have so far:

 

resent the service books several times

taken the battery out

deleted my emails and added them again

downloaded the OS from AT& T and scanned to see if i can find the attachment service but its not listed on the blackberry desktop...

i have looked everywhere on the phone to see if i can even see the attachment service listed but i cannot find it

 

 

I had this problem before on my 8310 and gave up...figured the issue would be solved with this new OS...but unfortunetly no

 

I love the phone and would hate to swap it for an iphone...but the iphone opens my attachments with ease

 

Any help would be appreciated

 

opies32765

 

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New Contributor
opies32765
Posts: 2
Registered: ‎08-14-2010
My Device: Torch

Re: HTML attachment on new Torch comes over as code ?

anyone ?

 

 

Please use plain text.