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BlackBerry® Torch™

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New Member
Posts: 1
Registered: ‎05-10-2013
My Device: Blackberry Torch 9810 Smartphone
My Carrier: MTS

Having problems Sync-ing my new phone to my emails and calendar off my desktop

Having problems Sync-ing my new phone to my emails and calendar off my desktop can some one help me? I wish I could chat at the same time as getting assistance. Eva

Retired
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: Having problems Sync-ing my new phone to my emails and calendar off my desktop

Hi evawilsonfontaine,

 

Welcome to the BlackBerry Support Community.

Could you provide some more detail on the issue you're having please so I can assist you better?

  1. What version of BlackBerry Desktop Software and computer OS are you using?
  2. Did you previously have this data on another BlackBerry smartphone?
  3. How are you trying to transfer your email and calendar information? Are you trying to synchronize with an email client on your computer such as Microsoft Outlook, or are you trying to restore from a backup file?
  4. Can you provide any error messages you receive in full?

I look forward to your response.

 


-FS


 


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