Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Torch™

Reply
New Contributor
hi-techbb
Posts: 6
Registered: ‎03-18-2012
My Device: Blackberry Torch 9800, Blackberry Playbook

Having trouble getting blackberry registered

I had a phone through Telus, which is under a contract.  It recently broke, and I purchase a Blackberry Torch 9800 through kijiji.  It works great, but I am having two issues.

 

1. Register Blackberry on my device

2. setup email activation through Enterprise Activation 

 

I looked on youtube how to register the device, it said: go to options-->device-->advanced system settings-->

hosting routing table.  Then I click on the button 'register now.'  It said it was sent.  When I look in messages, there were no messages.

 

I want to set up email through the device, the only one available is Enterprise Activation.  It asks for the email and password.  Is that the blackberry or Telus email/password.  I tried both, but nothing works.  Any suggestions how to make these two things work.