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BlackBerry® Torch™

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New Contributor
anas_hamam
Posts: 6
Registered: ‎07-21-2011
My Device: playbook

Hi ALL I have problem with the windows Live messenger

 

My problem is when I'm chatting

is showing this Error :

Your message could not be sent (Error : Internal Server Error .)

what shall I do

every time I'm using it showing that message

some 1 help plz zzz

I tried every thing but nothing happened

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Forums Veteran II
Wolf359
Posts: 3,428
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Hi ALL I have problem with the windows Live messenger

I don't know what you're tried so far, but will try to help.

have you tried a battery pull?

If so, have you removed and reinstalled the application?

You can get it from

http://us.blackberry.com/smartphones/features/im/wlm.jsp

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New Contributor
anas_hamam
Posts: 6
Registered: ‎07-21-2011
My Device: playbook

Re: Hi ALL I have problem with the windows Live messenger

I uninstall it and install it agin but still the same message is showing i also download it from this website : www.mobile.blackberry.com as a soultion but still :s
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Forums Veteran II
Wolf359
Posts: 3,428
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Hi ALL I have problem with the windows Live messenger

You can try this too.  it will take a bit longer, but you can uninstall the messenger, reload your device software and reinstall the messenger.

You can reload the device software by using the steps at

http://us.blackberry.com/support/installpc.jsp

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
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