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BlackBerry® Torch™

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New Contributor
Posts: 2
Registered: ‎06-06-2013
My Device: Torch 9800
My Carrier: Telstra
Accepted Solution

Hidden display on email or text screens

Recently my Torch 9800 decided to only show 1/3 of the screen when I am checking messages or SMS. There is a message toolbar locked into place 2/3 of the way up the screen, and nothing but white below it. I have asked a few Blackberry users and no-one seems to know how to get this toolbar to disappear and my full screen back for reading messages. Can anyone assist? Thanks MickJ.

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Forums Advisor I
Posts: 599
Registered: ‎04-29-2010
My Device: Z10-STL100-4
My Carrier: Verizon

Re: Hidden display on email or text screens

Have you tried pulling the battery?
THE BITTERNESS OF POOR QUALITY, LINGERS LONG AFTER THE CHEAPNESS OF PRICE, IS SOON FORGOTTEN.
Forums Advisor I
Posts: 599
Registered: ‎04-29-2010
My Device: Z10-STL100-4
My Carrier: Verizon

Re: Hidden display on email or text screens

Great!
THE BITTERNESS OF POOR QUALITY, LINGERS LONG AFTER THE CHEAPNESS OF PRICE, IS SOON FORGOTTEN.
New Contributor
Posts: 2
Registered: ‎06-06-2013
My Device: Torch 9800
My Carrier: Telstra

Re: Hidden display on email or text screens

Thanks for the assistance. It works perfectly now. Cheers

Mick