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BlackBerry® Torch™

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Contributor
triskelionborj
Posts: 11
Registered: ‎01-04-2013
My Device: Blackberry Torch 9800
My Carrier: Globe Telecom

How can i get rid of the promt

the application viber has attempted to open a connection to a location inside the firewall and outside the firewall which is not allowed by your IT policy

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JSanders
Posts: 82,527
Likes: 22,618
Solutions: 5,825
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How can i get rid of the promt

Options > Security > Security Information... do you have an IT Policy listed there?




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Contributor
triskelionborj
Posts: 11
Registered: ‎01-04-2013
My Device: Blackberry Torch 9800
My Carrier: Globe Telecom

Re: How can i get rid of the promt

i cant go to option button because when i click the "ok" the promt just keep on coming back i have tried hard reset soft reset and alt leftshift del the result is just the same ...thank you for your reply

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JSanders
Posts: 82,527
Likes: 22,618
Solutions: 5,825
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How can i get rid of the promt

On your home screen, click up at the top area.

Scroll down to Options.

Click on Security > Security Information.

 

What is there?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
Contributor
triskelionborj
Posts: 11
Registered: ‎01-04-2013
My Device: Blackberry Torch 9800
My Carrier: Globe Telecom

Re: How can i get rid of the promt

im on my home screen right now the promt is still der ... when i click "ok" on the prompt the promt is still der

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Contributor
triskelionborj
Posts: 11
Registered: ‎01-04-2013
My Device: Blackberry Torch 9800
My Carrier: Globe Telecom

Re: How can i get rid of the promt

is der any other way for security wipe? because i cant access my option botton because the promt wont go ive tried hard reset and soft even alt left shift del

Please use plain text.
JSanders
Posts: 82,527
Likes: 22,618
Solutions: 5,825
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How can i get rid of the promt


triskelionborj wrote:

im on my home screen right now the promt is still der ... when i click "ok" on the prompt the promt is still der


when you click "ok" to what?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
JSanders
Posts: 82,527
Likes: 22,618
Solutions: 5,825
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How can i get rid of the promt


triskelionborj wrote:

is der any other way for security wipe? because i cant access my option botton because the promt wont go ive tried hard reset and soft even alt left shift del


I haven't asked you to perform a security wipe.

Why are you doing that?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.