BlackBerry® Torch™

[triskelionborj]

the application viber has attempted to open a connection to a location inside the firewall and outside the firewall which is not allowed by your IT policy

[JSanders Resident Expert]

Options > Security > Security Information... do you have an IT Policy listed there?

[triskelionborj]

i cant go to option button because when i click the "ok" the promt just keep on coming back i have tried hard reset soft reset and alt leftshift del the result is just the same ...thank you for your reply

[JSanders Resident Expert]

On your home screen, click up at the top area.

Scroll down to Options.

Click on Security > Security Information.

What is there?

[triskelionborj]

im on my home screen right now the promt is still der ... when i click "ok" on the prompt the promt is still der

[triskelionborj]

is der any other way for security wipe? because i cant access my option botton because the promt wont go ive tried hard reset and soft even alt left shift del

[JSanders Resident Expert]

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triskelionborj wrote:

im on my home screen right now the promt is still der ... when i click "ok" on the prompt the promt is still der

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when you click "ok" to what?

[JSanders Resident Expert]

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triskelionborj wrote:

is der any other way for security wipe? because i cant access my option botton because the promt wont go ive tried hard reset and soft even alt left shift del

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I haven't asked you to perform a security wipe.

Why are you doing that?