01-14-2013 05:29 AM
A padlock next to a setting normally indicates that an IT policy is in effect. Is your phone connected to a corporate BES server or a personal phone with just your personal email on it?
I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700
01-14-2013 09:55 AM
If on BES only your BESAdmin can assist you.
if you bought your phone online you can remove the policy
NOTE: This will erase all data on your device so back it up!
BESAdmin's, please make a signature with your BES environment info.
BES 5.0.4 and BES 10.2.2 with Exchange 2010 and SQL 2008