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BlackBerry® Torch™

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New Member
Posts: 2
Registered: ‎08-01-2013
My Device: BlackBerry Torch
My Carrier: ATT

How to reset the BB ID if you forget the recovery question answer?

It has been almost 2 years since I set everything up. I have answer the recovery question with what should be the answer, but it tells me it is wrong. So now I am locked out 15 minutes every time I try and get it wrong. Is there any way to get the password reset without the recovery question?

Forums Advisor III
Posts: 1,833
Registered: ‎05-29-2013
My Device: Passport & PlayBook
My Carrier: Bell

Re: How to reset the BB ID if you forget the recovery question answer?

[ Edited ]

Good day


Welcome to BB forums

 

Are you sure you got the correct answer for the answer? 


Without that answer it will be truly hard to get your password reseted! 

 

 

Read bout the lockout below

 

BlackBerry ID lockout behavior  

 

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New Member
Posts: 2
Registered: ‎08-01-2013
My Device: BlackBerry Torch
My Carrier: ATT

Re: How to reset the BB ID if you forget the recovery question answer?

I guess the answer was wrong. I tried one last answer and it worked. Thanks for the quick responds.

Forums Advisor III
Posts: 1,833
Registered: ‎05-29-2013
My Device: Passport & PlayBook
My Carrier: Bell

Re: How to reset the BB ID if you forget the recovery question answer?

I figured 

 

if you need any more help let us know! 

_______________________________________________________
Want to contract me? You can follow me on Twitter @RobGambino

Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!