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BlackBerry® Torch™

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Contributor
Posts: 11
Registered: ‎07-12-2011
My Device: Torch9800

I am unable to dial numbers straight (it comes as alphabets)

Lately, each time i try to dial a number on my blackberry torch, it displays the numbers am dialing only in alphabets in both the search box and dial box. Unless I prefix my dialled numbers with a plus (+) it is just impossible to dial a number outright starting with zero (0)

 

Any help will be much appreciated.

 

Thanks

Eric

kTk
Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: I am unable to dial numbers straight (it comes as alphabets)

Hey elikem,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

If you press the ALT key before you dial the numbers, do they still appear as letters?  Also when did the issue start?

 

I look forward to your reply.

 

Cheers.


-ViciousFerret


 


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Contributor
Posts: 11
Registered: ‎07-12-2011
My Device: Torch9800

Re: I am unable to dial numbers straight (it comes as alphabets)

Hello Ferret,

 

Whenever i press the ALT key it works alright but it used not to be so. Moreover, it is only when i have to prefix my numbers with "0" if i try dialing any number without the "0" it types correctly

 

Regards

Elikem

kTk