09-01-2011 12:26 AM
Yep mine started working again too. Not straight away but a few days and a few restarts later, after I had cleared some old texts out.
Thanks for your help
09-01-2011 06:02 AM
I have recently had an upgrade to a blackberrytorch9800 that was purchased through carphone warehouse (uk) under orange provider, and have this same problem as described by all :-( could this be a common anomaly in many bb9800s? A lot of people seem to be suffering. I start to wonder...I have only had the phone two weeks and this particular software gliche is frustrating, it is not because my sms inbox is full, as I only have about two dozen messages in there to date. The other problem I seem to be having (in my short serenade with the torch 9800) is receiving a text but not receiving it in entirety, in other words, it brings up part of the text and it says 'receiving text' where the other part is missing, but never receives it - even after a lengthy period of time. Does anybody know what causes this exactly?
09-16-2011 03:32 AM
12-15-2011 12:25 PM
NEW POSSIBLE SOLUTION...
This may not be the same for everyone else but i tried the deleting old texts approach, which got me no where however i did get into my messages folder (not my text messages) which i then changed the settings to allow Text msgs to be shown aswell i then found the original broken file causing the error,
It was a strange text saved as 4+2+2* and would not allow anything else to load on the screen properly that was near it such as other messages i managed to select it using the touch screen and delete it using the keyboard backspace button, this then solved it for me.
01-28-2012 01:00 AM
Yes !!! Thanks a ton !!!
Its working.. Just open the contact by clicking text contact and delete the previous texts and its works..
01-31-2012 08:29 AM
I have the same problem, the uncaught exception, when i try to open my BBM or phone log it isnt letting me do it also i've took out the battery sim card and it is still saying the same.
Please help me
11-11-2012 09:11 AM
I was facing the same issue. I tried all of the above.
1. Formatted the memory card ( dint help)
2. Deleted old text messages ( dint help)
3. Cleared old conversations from BBM and every other chat messenger i have ( dint help)
4. tried the tips on this link (WORKED!!)
There is a lot of cached data on BB and sometimes that could be the issue. Please try the steps provided in the link above. It only deletes cached and temp data. None of your personal stuff. Works like a dream. I am a happy girl again!