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BlackBerry® Torch™

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New Member
Dgab
Posts: 1
Registered: ‎03-17-2013
My Device: TORCH 9810
My Carrier: MTN NIGERIA

IMEI Banned

[ Edited ]

Is there anyway I cn contact Rim to unban my imei??I bought this phone jst 3days ago,since then cnt register with my service provider..Pls Help guyz...

 

Edit: IMEI & PIN removed. At no time should you provide any personal information to any other community member. Please review the Community Terms & Conditions and Support Community Guidelines for additional information.

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Hall of Famer II
sdgardne
Posts: 47,697
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: IMEI Banned

Hi and Welcome to the Community!

Typically, your carrier, authorized reseller, or authorized service center would escalate your request up to BlackBerry. But do keep in mind that it was banned for some reason -- for instance, if it was reported as lost or stolen, then you are in possession of something you should not even have...

 

There is something called incident support, but it costs to just ask the initial question, since you are bypassing the contract you signed upon purchase. If you wish to investigate that, you can review it here:

 

Good luck!


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