01-16-2012 07:38 PM
While synchronizing my address book between my BB Storm 9800 and laptop running BB Desktop Manager V5.0.1 and MS Outlook 2003,
I get the following messages:
Synchronization process - processing devise address book record 148 of 989 record.
Intellisync - Unable to read application data.
At that point everything stops, I hit 'OK' and it stops the synchronization.
I have tried modifying, adding and deleting address entries. The log file is not very helpful to me.
I changed the sync settings to exclude address book and everything else will sync fine.
I have tried to update the software but the system says no updates available.