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BlackBerry® Torch™

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New Contributor
tattarakis
Posts: 5
Registered: ‎04-14-2012
My Device: Torch 9800

Issue regarding media card since upgrading to v6

Hello,

 

I am experiencing a couple of problems with my device since the last prompted OS upgrade:

 

1. When I plug the device into a USB port on my PC, it successfully begins charging but I do not receive the familiar "USB Drive / Sync Media / Charge Only" selection prompt. Furthermore, the device isn't being recognized as a peripheral by my PC and, as such, I cannot access its data.

 

Note: I have enabled "Media Card Support" in Options -> Device -> Storage

 

2. When I send someone a voice note using BBM's "Send -> Voice Note" option, it no longer appears to save the voice note in the voice note collection in the Media section as it used to do.

 

I assume these two problems stem from the same issue, but I can't imagine what it may be, and looking around the forums / Google has produced nothing useful.

 

Appreciate any and all assistance.

 

Yours,

JT

New Contributor
tattarakis
Posts: 5
Registered: ‎04-14-2012
My Device: Torch 9800

Re: Issue regarding media card since upgrading to v6

Desperate bump.