BlackBerry® Torch™

[kamiwetu]

Hi i have a Torch 9800 and on Saturday while uninstalling the true caller app that I thought was the reason for the slow response I was getting from my phone, it began restarting itself and eventually gave me a JVM 545 error - reset and it went off completely. It is has not responded to anything even charging. Kindly advise what the issue might be? i have even tried the Blackberry Desktop Software and still no response.

[sdgardne]

Hi and Welcome to the Community!

Here is a KB that discusses that error:

• KB12077 "JVM error 545" appears on the BlackBerry smartphone

Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.

You might also need some of these:

• KB27956 How to recover a BlackBerry smartphone from any state
• KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
• http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry

Hopefully you already have a good backup of your data...because it is highly likely that it is already gone from your BB

Good luck and let us know!

[kamiwetu]

Hi thank you for your response though my phone didnt respond i even took it to blackberry Kenya they said they didnt know where the problem was.