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BlackBerry® Torch™

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New Member
AshishSagar
Posts: 1
Registered: ‎07-22-2013
My Device: 9850

Lost Contacts,installed apps ,songs,videos etc after software update

I upgraded my BB 9850 to 7.1 Bundle 1737 (v7.1.0.580, Platform 5.1.0.429).Software update went without any issues but after update,I lost contact ( not the one stored on SIM ),installed apps ( like Whatsapp ) ,songs and videos.Please help.

Contributor
Kumara_Krishnan
Posts: 25
Registered: ‎07-22-2013
My Device: blackberry curve 8520

Re: Lost Contacts,installed apps ,songs,videos etc after software update

there is only one solution to your problem...if you ever have made backup of your phone using blackberry device software or using blackberry protect app,you can get your data again...otherwise it is not possible...hit like if you find the post useful...