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BlackBerry® Torch™

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New Member
leandromguerra1
Posts: 1
Registered: ‎12-02-2012
My Device: Curve
My Carrier: tim

Lost contacts syncing to my mac

Hello, I bought a new BB Torch. But I have a BB Curve, so I download BB software and I did the sync, but I have lost all my contacts. I just pressed bidireccional and press sync. How can I find my contacts? Thank you for your help

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Forums Veteran III
IrwinII
Posts: 3,781
Registered: ‎02-09-2009
My Device: Bold 9930 7.1.0.163 OS + Playbook 64Gb

Re: Lost contacts syncing to my mac

Hi and welcome to the forums leandromguerra1! :smileyhappy:

A couple of places for you to visit: Blackberry 101    Tips & Tricks

Hopefully you have a backup of your device data from your Curve.  You should be able to restore your contacts to your Curve from that backup file.  I'm not familiar with Macs so you should head over to the Desktop Software for Mac

forum.  On the pc version of Desktop Software there is a "Switch devices..." option in the "Device" menu.  Maybe check for and use that to switch devices.  Switch devices using a Mac

 

Happy to have you here! :smileyvery-happy:

 

IrwinII
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