04-27-2012 02:48 AM - edited 04-27-2012 02:51 AM
For the past year and half I have been adding to my music collection on my Torch and have had not problems. I had over 1000 songs split between the device memory and the media card. I would just use Windows Explorer to transfer the music and the Torch would always find and add my songs to the collection.
Yesterday I added a few more songs and updated the Torch operating system to most current. Now no songs display. I have emptied the Music folders on the Torch, reloaded songs with file transfer, and tried both Windows Media Player and ITunes with the media sync software on the Desktop software. No luck. A couple times when music was loaded on the media card I would see the music module on the Torch find a bunch of songs with the song counter incrementing up to 50 very quickly, then just as quickly drop back to zero.
I tried to do a restore of my backup, but all my backups now show as possibly corrupted.
I tried going back to an early version of Torch software, but same result.
Blackberry Torch v6.0 Bundle 3049
Desktop Software - v6.1.0 B38 (Multilanguage)
Operator – Bell Mobility
Two other symptoms, Every time I connect the Torch to the Desktop I get - There is no disk in the drive. Please insert a disk into drive \Device\Harddisk6\DR58
There is also a file on the primary memory card called Readyboost.sfcache that is 3.7 G and I can't delete it,.
04-27-2012 03:23 AM
Connect the phone t the computer. Can you go to property of that drive letter and uncheck/unselect the readyboost option?
I hope this will recover your files.
Some more info on that file you reported:
04-27-2012 01:20 PM - edited 04-27-2012 01:20 PM
Thanks for the suggestion. That fixed the file size problem, but still haven't been able to get the Torch music app to see my music files, regardless of how I put them on the device. Still working on it..
04-27-2012 01:34 PM
04-27-2012 03:11 PM
Formated the media card but that didn't help. Was able to move set of files over and have the Music app see them, but as soon as I reconnected to the desktop and tried to move more over, they cannot be seen. I can see all the files when I go in on with the Torch explorer, and when I select one of the songs, it plays, and then is seen by the Music app, but only the one I played. Don't want to do that for each of 1000 songs. Aslo, same issue, when I add more songs, then none are seen. Must be some flag somewhere that is getting set.
Tried the Wifi, but same thing. Songs can be downloaded individually, but once I try putting other on through the Deskopt Sync, file transfer or, or Window Media player, they none can be seen.
Going to try going back to earlier versions of the Torch and Desktop software.