12-07-2011 08:29 PM - last edited on 12-07-2011 08:39 PM by ChadB
Please unlock my Torch 9800
provider : AT&T
Edit: Personal information removed (IMEI). At no time should you provide any personal information to any other community member. Check out the User Guidelines for details.
12-07-2011 10:18 PM
After the ten attempts have been used, you must get RIM to unlock the device.
There are two routes, and only two, to achieve this.
* IF your device is in warranty, contact your service provider technical support. Tell them you have this issue which needs to be escalated to RIM level customer support. I'll warn you that most carrier technical support people will first assume and think you are referring to a device security unlock, and you will need to convince them otherwise and explain clearly what you need. THEY will not be able to help you because the carriers themselves cannot unlock a device which has had the MEP code attempts depleted, and should (and you will need to ask) to have the case escalated to RIM level tech support.
* If your device is out of warranty, contact RIM direct. See the Contact Us information from the website: http://ca.blackberry.com/contact/ The options you want to select to speak to BlackBerry Customer Care are 3 (for inquiries, orders, billing, e-RMA etc) then 5 (e-RMA and Out of Warranty).
12-08-2011 08:17 PM
I have no warranty for this device, cause my elder brother gave me one from USA.
I want to contact :
02-05-2012 07:53 AM
Hi dear friend
i need your help to reset the counter of
my 9800 black berry for the mep counter
Please read those posts above yours.
03-03-2012 10:59 AM
We provide MEP0 try left, repair.
No need to send your blackberry to DM3 center or store.
Everything will be done at your place, online.
We guarantee our service.
PM me for more details or go to this link to order your hardlocked fix.
MEP-LOADED | Hard Locked | MEP Code 0 Tries Left