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BlackBerry® Torch™

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j-ess
Posts: 1
Registered: ‎10-12-2012
My Device: blackberry torch 9810

MISSING BBM

After updating my blackberry 12/10/12 my blackberry messenger had been removed/ lost

HELP PLEASE :'(

XXX

Elite II
prince2012
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: MISSING BBM

Hello j-ess

 

Welcome to BlackBerry Support Community Forums

 

 

On your Home screen go to Options - Device - Application Management  - See if BBM is there if it is than delete it from there.Then do a battery pull restart .Again  from your BlackBerry Browser go to www.blackberry.com/bbm  and Install BBM  on your device and see if problem resolves.

 

 

Prince

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