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BlackBerry® Torch™

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Visitor
Posts: 1
Registered: ‎07-29-2012
My Device: Torch 9810
My Carrier: Mobitel Sri Lanka

MY BLACKBERRY 9810 Cannot be booted, Error 102,

 i tried to update the software thro desktop software but failed. somebody pls help me to get the device booted as i can not start the phone. 

Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: MY BLACKBERRY 9810 Cannot be booted, Error 102,

Hi sujeevan

 

 

Please try this Knowledge Base to resolve your issue :

 

KB10144  : How to force the detection of the BlackBerry smartphone using Application Loader

 

Please note , the above method will delete all data within your device , if you have a previous backup or using BlackBerry Protect you can restore your data from those backups.

 

Additional Information :

KB10068 :  " JVM 102 " error is generated on the  BlackBerry Smartphone

 

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