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BlackBerry® Torch™

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New Member
seth0071
Posts: 1
Registered: ‎11-03-2013
My Device: 9850

MY BLACKBERRY 9850 IS STUCK ON LOADING SCREEN

PLEASE I NEED ASSISTANCE

JSanders
Posts: 86,468
Likes: 23,183
Solutions: 5,982
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: MY BLACKBERRY 9850 IS STUCK ON LOADING SCREEN

Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.




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Trusted Contributor
gajariam
Posts: 100
Registered: ‎11-29-2012
My Device: Torch 9860

Re: MY BLACKBERRY 9850 IS STUCK ON LOADING SCREEN

If you can't get it out of the loading screen through a battery pull, you may try to re-install the software using BlackBerry Desktop Manager