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BlackBerry® Torch™

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gabbythompson98
Posts: 3
Registered: ‎10-03-2013
My Device: Torch 9800

MY PHONE WONT TURN ON, I NEed help

my phone wont turn on for 2days its just had that red light ive had the phonw on charge for that long and ive kept taking that battery out what should i do, its happened before but its turned back on with in a day or so i need to get my phone working every soon as i need to get hold of people when im awaywhat could i do 

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ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: MY PHONE WONT TURN ON, I NEed help

Hey gabbythompson98,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

Follow the steps in this KB article to resolve the issue: www.blackberry.com/btsc/KB10144

 

Let me know if you have any more questions.

 

Cheers.


-ViciousFerret


 


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