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BlackBerry® Torch™

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jjingta
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jjingta
Posts: 2
Registered: 02-22-2012
My Carrier: FIDO

Magnetometer / Tilt not working in any application, compass dead, etc.

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02-22-2012 10:22 PM

Battery pull, etc. makes no difference. Assuming it is dead hardware. Any thoughts on a simple fix?  Any idea what it may cost to fix?

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BlackBerry Technical Advisor
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hatchback
Posts: 1,102
Registered: 09-09-2010

Re: Magnetometer / Tilt not working in any application, compass dead, etc.

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02-29-2012 01:58 PM

Hello Jijngta,

 

I would suggest to do a clean reload of the BlackBerry® device software as shown here:
How to perform a clean reload of the BlackBerry® device Software for Windows
http://btsc.webapps.blackberry.com/btsc/KB11320

Test before restoring any data to the BlackBerry® device.


If this does not resolve the issue contact your point of sale for warranty and repair options.

I hope this helps,

Thanks.

-HB

 

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