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Regular Contributor
Dave_N
Posts: 53
Registered: ‎10-28-2008
My Device: Torch 9800 v6.0.0.526, platform 6.6.0.195
My Carrier: AT&T

Media Card formatting: Will I lose files???

I dropped my phone earlier.  The battery came out.  It powered right back up, but now it says:

"A Media Card has been inserted that is not formatted.  Do you wish to format the Media Card now?"

 (YES or NO)

 

If I select YES, the next screen reads:

"Warning: Formatting the Media Card will destroy any data stored on it.  Do you wish to continue?"

(YES or NO)

 

I've slected NO both times.  I also notice now that many of my media files are gone.  There could be other things missing, but I'm sure that whatever resolution is offered here won't necessitate the exact files that are gone.  What should I do?  I did a back-up less than a month ago, so I assume that is an option.  But are there any others?  I'd prefer not to lose the files (pics/songs) that I've added over the last month.

 

Thanks

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New Member
LouLou28
Posts: 1
Registered: ‎10-28-2011
My Device: TORCH 9800
My Carrier: VODAFONE

Re: Media Card formatting: Will I lose files???

Hi, I've just had a similar thing happen to mine. i went to go into my pics and they were'nt there. i got a message saying something about the media card needing formatted and now i have no photos, videos, music, etc. i've just been in tears as it's all photos & videos of my baby that i can't find. i last backed it up in august so everything from then is missing.

i would really like to know if there is anything i can do to get these back.

Thanks
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New Contributor
Jiya9
Posts: 9
Registered: ‎01-03-2013
My Device: Torch 9800
My Carrier: Vodafone

Re: Media Card formatting: Will I lose files???

Hi. I'm going through this right now and was wondering if you were able to recover your photos.

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Guru III
knottyrope
Posts: 30,001
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Media Card formatting: Will I lose files???

 for the media card you might have to try recovery software on a PC to get the info off the card, plenty of free ones to do this on the web

many electronic stores carry USB to SD adapters like best buy, radio shack maybe even walmart

lists a few recovery software places

http://www.ultimateslr.com/memory-card-recovery.php

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

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SIM Free BlackBerry Unlocking FAQ
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New Member
Cruachan80
Posts: 2
Registered: ‎01-04-2013
My Device: Blackberry Torch 9810
My Carrier: 02

Re: Media Card formatting: Will I lose files???

I also have been getting this message over the last few days.

 

Always selected "No" and now discover that I have no pictures, no media at all.

 

Is the common thread that we have all updated the software on the phone recently?

 

I am gutted and would love to know if these can be recovered in any way?

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Guru III
knottyrope
Posts: 30,001
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Media Card formatting: Will I lose files???


knottyrope wrote:

 for the media card you might have to try recovery software on a PC to get the info off the card, plenty of free ones to do this on the web

many electronic stores carry USB to SD adapters like best buy, radio shack maybe even walmart

lists a few recovery software places

http://www.ultimateslr.com/memory-card-recovery.php


try the above?

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 5.0.4 and BES 10.2.2 with Exchange 2010 and SQL 2008


Please use plain text.