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BlackBerry® Torch™

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Visitor
Posts: 1
Registered: ‎02-03-2013
My Device: Torch 9860
My Carrier: Telus

Mobile Hotspot automatically disconnects after 3 mins.

Hi there,

 

I've had this issue since the Mobile Hotspot option became available. 

 

After 3 mins. my hotspot automatically disconnects, even though I have set the timer to "Never" expire.  I've tried it on all of the timer settings, and it still d/c's after 3 mins.

 

Info:

 

Torch 9860

OS 7

Available memory - 82 MB

Carrier - Telus

Monthly plan - 6 GB

Data used so far this month - 500 MB

Location - occurs at every location

Frequency - occurs 100% of the time

Devices connected - laptop, playbook

Activity - all ranges, i.e., low usage, downloading, constant streaming

Power - battery and plugged into power source

 

Thanks,

 

Anj

 

Posts: 89,302
Likes: 23,765
Solutions: 6,118
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Mobile Hotspot automatically disconnects after 3 mins.

I've had the problem also, disconnecting but after like 5 minutes.

I reset the timer to 20 and it started working.

 

I know you said you've done that.




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