05-01-2013 06:35 AM
Please give me information.
My 9860 just Boot Display only after I pull the battery, Boot bar reach about 60%.
Even I pull the battery and put it again, just Boot until 60 % and stop.
Give me solution to Hardware Reset?
05-01-2013 07:12 AM
Welcome to BlackBerry Support Forums
You can try this Knowledge Base :
KB10144 : How to force the detection of the BlackBerry smartphone using Application Loader
But have you recently installed any application after which you're having this problem ? Also are sure your battery is fully charged or good enough ?