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BlackBerry® Torch™

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New Contributor
Posts: 6
Registered: ‎12-20-2011
My Device: 9860
Accepted Solution

My 9860 wont be Charged before resetting it

Hi all, I have a problem with my 9860. everytime I want to charge it need to be restarted it. because there is an error message when I plug the charger, it says don't have enough power or have to change USB cord and otherwise my laptop don't recognize the 9860. Do you have any problem with this ? I have changed my 9860 to local distributor but have same problem.. Please any one help me with this.. And I have upgraded with the last version of os 7.0.0.585 ... And maybe there's OS 7.1 for 9860.. I heard so thank
New Member
Posts: 1
Registered: ‎12-20-2011
My Device: Torch 9860

Re: My 9860 wont be Charged before resetting it

I have the same problem....My 9860 will not charge unless i do a hard reboot and remove the battery.  The phone is on the latest ATT 7.0 Bundle 2216  (v7.0.0.440 Platform 5.0.0.680)...Even if it starts to charge, it will stop charging during the night and the battery will not be fully charged when i wake up.

 

New Contributor
Posts: 6
Registered: ‎12-20-2011
My Device: 9860

Re: My 9860 wont be Charged before resetting it

any one has this problem ?

New Member
Posts: 1
Registered: ‎01-13-2012
My Device: blackberry touch

Re: My 9860 wont be Charged before resetting it

i have this problem and dont know how to fix it ?

New Member
Posts: 3
Registered: ‎01-14-2012
My Device: Torch 9860

Re: My 9860 wont be Charged before resetting it

I recently just update my torch 9860 to the latest OS 7 Software and resulted in the exact same problem !! Wont recognise USB or Main Chargers unless I do a Battery Pull. However after the 5th or 6th Battery pull my Torch Nuked itself and I had to reinstall the software from scratch. This however didnt fix the charging issue so I still have to battery pull to this day.......... Im just waiting for it to Nuke itself again !!! I love my phone, but this is becoming a joke !!!!

New Contributor
Posts: 2
Registered: ‎01-15-2012
My Device: Blackberry 9860

Re: My 9860 wont be Charged before resetting it

I have had the same problem since I updated to OS 7 bundle 2392 (v7.0.0.576 Platform 5.0.0.733). I thought maybe I had a bad phone and was getting ready to return it. Then I found this on the forum. Is this a software issue? I also have to do a battery pull so I can charge the phone. This also happens when I connect to my computer and connect to Blackberry Desktop. Will not reconize phone until I do a battery pull and restart the phone. Can anyone help? Has Blackberry really screwed up this time?

New Member
Posts: 1
Registered: ‎01-15-2012
My Device: Torch 9860

Re: My 9860 wont be Charged before resetting it

The exact same problem started for me last night after having the phone for 3 weeks. I'm using 7.0 Bundle 2406 (v7.0.0.585, Platform 5.0.0.734).

It wouldn't charge from the wall or my laptop. Only started working after a battery pull this morning.

New Contributor
Posts: 2
Registered: ‎01-15-2012
My Device: Blackberry 9860

Re: My 9860 wont be Charged before resetting it

Does anyone have a clue what the problem is? I am wearing out the battery cover just so I can charge my phone.

New Contributor
Posts: 6
Registered: ‎01-16-2012
My Device: Torch 9800

Re: My 9860 wont be Charged before resetting it

lots of blackberry problems.... i'd say, ditch blackberry phones ever and just transfer to android/iphone... more community support..
Guru III
Posts: 31,132
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: My 9860 wont be Charged before resetting it

can you backup your statement?

 




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