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Visitor
raviv001
Posts: 1
Registered: ‎01-29-2013
My Device: 9810
Accepted Solution

My BB9810 icons aren't configured anymore to show what they need to show.

Hi there,

 

It seems that while my 9810 was unlocked in my pocket, some configurations were lost:

My SMS icon and my Desktop emails icon show my gmail account emails.

I receive sound signals that new SMS/ desktop emails are in my mailbox but I can't access them via the usual icons. The only access is via the screen's fixed banner on the top - between the Search and the Loud Speaker icons.

 

How can I renew the connection between the icon and what it should display?

 

Many thanks,

 

Mik

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Elite II
prince2012
Posts: 7,969
Registered: ‎06-01-2012
My Device: Curve

Re: My BB9810 icons aren't configured anymore to show what they need to show.

Hi raviv001

 

Welcome to BlackBerry Support Forums

 

 

Have you tried a Battery Pull Restart ? If not do it like this while your Device is Powered On remove the Battery and also the SIM card then wait for a min. . after that  reinsert them back . After Reboot see if your device back to normal.

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