09-21-2012 11:47 PM
I posted this yesterday. Today I removed my battery to reset and the screen will rotate for a short period of time then stops. Reset again its OK but after a short time it wont rotate.
Solved! Go to Solution.
09-25-2012 01:00 PM
I would suggest to do a clean reload of the BlackBerry® device software as shown here: http://btsc.webapps.blackberry.com/btsc/KB11320, please test before restoring any data to the device.
If this resolves the issue do a selective restore of essential data (Address Book, Calendar, Task, Memos, BBM contacts etc.)
How to use BlackBerry® Desktop Software to restore data to a BlackBerry® smartphone from a backup file
If the issue still persists after the reload, further investigation might be required. To help further diagnose the cause, contact your wireless service provider or BlackBerry® Technical Support Services for further review and support.
09-25-2012 06:39 PM
Thanks Hatchback sounds like more time than i have to resolve tonight. I will try it tomorrow and let you know. This phone has given me alot of software problems since the get go. It is a new replacement for my 9800 that worked flawlessly till the speaker went and the return button stopped working. stay tuned....
09-25-2012 06:44 PM
Hatchback your first link is no good it says:
01-28-2013 12:03 PM
The page doesnt work, please HELP, im going crazy with this, my screen wont rotate. Yesterday i dropped my phone like 1 meter height. There is a probability the sensor is damage? How can i fix this?
01-28-2013 12:18 PM