01-10-2012 11:49 AM
01-11-2012 01:46 AM
Oh. My. Gosh.
I received my replacement phone from WireFly and not 3-days later my phone is doing the same thing! I went to the phone after I left it charging and again noticed the awesome redlight and screen off. I pulled the battery out and the red light flashed two more times than by miracle it turned on and loaded. This is ridiculous
01-11-2012 02:37 AM
True. But both 9860 and 9810 suffer the same issue, so regardless of model its a wide spread issue. I am now selling the phone and moving on. The lack of support/updates/solutions only furthered my decision. Best bet is going iPhone, where this could not happen.
I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700
01-11-2012 10:54 AM
Half of the iphones we have were replaced with refurbs for various issues.
we have a sales guy here that went through 7 iphones in one year, nothing is perfect
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V
02-23-2012 12:07 PM
Exactly the same and rang Customer Support ... somewhere in Central America and no help whatsoever.
Are RIM really doing nothing about this???