01-10-2012 11:49 AM
01-11-2012 01:46 AM
Oh. My. Gosh.
I received my replacement phone from WireFly and not 3-days later my phone is doing the same thing! I went to the phone after I left it charging and again noticed the awesome redlight and screen off. I pulled the battery out and the red light flashed two more times than by miracle it turned on and loaded. This is ridiculous
01-11-2012 02:37 AM
True. But both 9860 and 9810 suffer the same issue, so regardless of model its a wide spread issue. I am now selling the phone and moving on. The lack of support/updates/solutions only furthered my decision. Best bet is going iPhone, where this could not happen.
01-11-2012 10:54 AM
Half of the iphones we have were replaced with refurbs for various issues.
we have a sales guy here that went through 7 iphones in one year, nothing is perfect
02-23-2012 12:07 PM
Exactly the same and rang Customer Support ... somewhere in Central America and no help whatsoever.
Are RIM really doing nothing about this???