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BlackBerry® Torch™

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Contributor
Audi42LV8
Posts: 13
Registered: ‎12-29-2011
My Device: BlackBerry 9810
My Carrier: T-Mobile

Re: My Torch 9860 wont turn on and the red light keeps flashing on and off


Guys, those you have warranty just back it up and return the phone because there are no solutions to this. I believe this is a software glitch that requires a pre-update to prevent this. If that doesn't work, call BlackBerry and tell them you along with lots of others are having this issue.
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New Contributor
vboi
Posts: 5
Registered: ‎01-02-2012
My Device: BB Torch 9860
My Carrier: Vodafone

Re: My Torch 9860 wont turn on and the red light keeps flashing on and off

Well i purchased this phone brand new on ebay in October last year. How am i suppose to solve this warrenty problem
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Contributor
Audi42LV8
Posts: 13
Registered: ‎12-29-2011
My Device: BlackBerry 9810
My Carrier: T-Mobile

Re: My Torch 9860 wont turn on and the red light keeps flashing on and off

 

 Oh. My. Gosh.

 

    I received my replacement phone from WireFly and not 3-days later my phone is doing the same thing! I went to the phone after I left it charging and again noticed the awesome redlight and screen off. I pulled the battery out and the red light flashed two more times than by miracle it turned on and loaded. This is ridiculous

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New Contributor
ppc1991
Posts: 9
Registered: ‎12-31-2011
My Device: 9860
My Carrier: MTS

Re: My Torch 9860 wont turn on and the red light keeps flashing on and off

Audi42LV8,

What OS version do you have?

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Contributor
Audi42LV8
Posts: 13
Registered: ‎12-29-2011
My Device: BlackBerry 9810
My Carrier: T-Mobile

Re: My Torch 9860 wont turn on and the red light keeps flashing on and off

[ Edited ]

 

BB 9810 on OS 7.0 Bundle 1948

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New Contributor
ppc1991
Posts: 9
Registered: ‎12-31-2011
My Device: 9860
My Carrier: MTS

Re: My Torch 9860 wont turn on and the red light keeps flashing on and off

Nice.

But I'm talking about BB 9860
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Contributor
Audi42LV8
Posts: 13
Registered: ‎12-29-2011
My Device: BlackBerry 9810
My Carrier: T-Mobile

Re: My Torch 9860 wont turn on and the red light keeps flashing on and off

 

 True. But both 9860 and 9810 suffer the same issue, so regardless of model its a wide spread issue. I am now selling the phone and moving on. The lack of support/updates/solutions only furthered my decision. Best bet is going iPhone, where this could not happen.

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Guru III
knottyrope
Posts: 30,345
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: My Torch 9860 wont turn on and the red light keeps flashing on and off

Half of the iphones we have were replaced with refurbs for various issues.

we have a sales guy here that went through 7 iphones in one year, nothing is perfect

 

Good luck.

 




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New Contributor
Gixersan
Posts: 2
Registered: ‎02-23-2012
My Device: Torch 9860
My Carrier: 02

Re: My Torch 9860 wont turn on and the red light keeps flashing on and off

Exactly the same and rang Customer Support ... somewhere in Central America and no help whatsoever.

 

Are RIM really doing nothing about this???

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New Member
JaeSunrise
Posts: 2
Registered: ‎02-23-2012
My Device: Torch 9810
My Carrier: T Mobile

Re: My Torch 9860 wont turn on and the red light keeps flashing on and off

I am having the same issue, except this is THE SECOND TIME it has happened to me. I HATE this Blackberry!!!

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