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BlackBerry® Torch™

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New Contributor
Posts: 8
Registered: ‎12-18-2013
My Device: 9850 Torch
My Carrier: Tata Docomo

Re: My blackberry Torch 9850 not boot

[ Edited ]

Yesterday late night at about 3 a.m., I came across this site and after losing all my hope did exactly as per the instructions and Bingo, my phone is up and running again.

 

I really appreciate you helping me and thank you for your time.

 

And special thanks to the actual uploader Mr. Hari Rajasa

 

Mod Edit: Edited content to comply with Community Guidelines and Terms and Conditions of Use.

Contributor
Posts: 11
Registered: ‎12-19-2013
My Device: BlackBerry 9850
My Carrier: Verizon wireless

Re: My blackberry Torch 9850 not boot

Bro welcome to the blackberry 9580 problem zone.
I guessed you repaired or formatted your inbuilt memory ryt
New Contributor
Posts: 8
Registered: ‎12-18-2013
My Device: 9850 Torch
My Carrier: Tata Docomo

Re: My blackberry Torch 9850 not boot

Yes, I did

Contributor
Posts: 11
Registered: ‎12-19-2013
My Device: BlackBerry 9850
My Carrier: Verizon wireless

Re: My blackberry Torch 9850 not boot

That's the problem with torch 9850 don't ever repair an inbuilt memory of torch 9850, check my profile read my latest post. Send a reply and believe me I can help you
New Contributor
Posts: 2
Registered: ‎08-14-2014
My Device: blackberry bold 8520
My Carrier: maxis

Re: My blackberry Torch 9850 not boot

I need help with my blackberry torch 9850..it will stuck 3/4 on loading..then the screen turn white..after few sec, it will shut down by itself & started the loading again & it will happen continuously ..I've sent my blackberry 2 the technician but they told me they never seen such problem..plz help me
Hall of Famer II
Posts: 51,386
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (10.3.1.2744), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: My blackberry Torch 9850 not boot

[ Edited ]

zaralee wrote:
I need help with my blackberry torch 9850..it will stuck 3/4 on loading..then the screen turn white..after few sec, it will shut down by itself & started the loading again & it will happen continuously ..I've sent my blackberry 2 the technician but they told me they never seen such problem..plz help me


Hi and Welcome to the Community!

I recommend that you attempt to boot into Safe Mode:

  • KB17877 How to start a BlackBerry smartphone in Safe Mode

It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, see what happens.

If the behavior ceases, then think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.



But if the behavior continues in Safe Mode, then you may need to consider more drastic actions -- WIPE, OS Reload, BBSAK Wipe/Reload, and the "Bare Bones" OS Reload Process. To prepare, you should be sure that you have a full backup to your PC...please review the Backup link in my auto-sig on this post for instructions.

You may also need the use of these tricks:

Good luck and let us know!




Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 2
Registered: ‎08-14-2014
My Device: blackberry bold 8520
My Carrier: maxis

Re: My blackberry Torch 9850 not boot

hi, I've the same problem as well ..my blackberry loading 75% & then the screen turn white ..I've sent my blackberry 2 the technician & they didnt know how 2 fix it..plz help
Hall of Famer II
Posts: 51,386
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (10.3.1.2744), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: My blackberry Torch 9850 not boot


zaralee wrote:
hi, I've the same problem as well ..my blackberry loading 75% & then the screen turn white ..I've sent my blackberry 2 the technician & they didnt know how 2 fix it..plz help

I thought I already answered you just above? Did you not read that?

 

As for what to do...in general, if a qualified technician with the device in their hands cannot fix it, then no amount of Internet-distance support will be of any value. Someone with the device in their hands has nearly an infinite amount of additional information that we simply cannot have. If you don't trust the one you took it to, then take it to another.

 

Good luck!




Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code