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BlackBerry® Torch™

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New Contributor
stephystephy123
Posts: 2
Registered: ‎12-02-2011
My Device: Blackberry Torch 9800
My Carrier: o2

My blackberry torch 9800 wont send pictures

I have a Blackberry Torch 9800,

I have no problem receiving pictures via text, bbm etc.

But when I try to send them from my phone there is no option to do that,

I hover over the image I want to send in the media file, only the options 

'switch application' 'cut' 'copy' 'select' 'view' 'rename' 'properties' 'delete' 'view as slideshow' 'set as wallpaper' 'assign to contact' hide headings' 'view list' 'call voice mail' 'search' 'media home' 'switch language input' 'options' 'help' and 'close' are listed,

I have seen other tutorials in which blackberry torch's send images and there should be a send option, but it does not list any 'send' option on my phone.

Also on blackberry messenger, I am able to click attach file, find the file I want, but when I click on the image, it opens it up instead of sending it.

 

is there any reason behind this?

 

many thanks

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Regular Contributor
gurujuice1
Posts: 89
Registered: ‎11-26-2011
My Device: BB9800
My Carrier: at&t

Re: My blackberry torch 9800 wont send pictures

are you sending it as mms and not sms? cause by default, the texting on the torch is defaulted through sms.

i've had the same problem too when i got my torch. that solved it for me.

easiest is to open your text messages and attach the picture from there.

Are these the steps you take?
1. Open txt msgs
2. Click on paper clip icon
3. Choose "Picture" from list
4. Open Picture folder
5. Click on the picture you want in the text
After this the picture should be inserted in the text message.

At the bottom of the message screen, you will see the paper clip. Click on that paper clip and you can select what you want to attach. Select pictures and you will go to the album. Select the pic you want and it will attach into a message.

There are many...
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New Contributor
stephystephy123
Posts: 2
Registered: ‎12-02-2011
My Device: Blackberry Torch 9800
My Carrier: o2

Re: My blackberry torch 9800 wont send pictures

Hi there,
Yes, this is how I normally try to send images.
Either by bbm or text,
It usually opens the paper clip, I click on the image, but instead of inserting the file into the message, it opens the file (picture) up.

Many thanks.
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Regular Contributor
gurujuice1
Posts: 89
Registered: ‎11-26-2011
My Device: BB9800
My Carrier: at&t

Re: My blackberry torch 9800 wont send pictures

[ Edited ]

Consider this if you did not do this: Hard reset.

 

Did you do a hard reset and then try again?

If not, with the power on, remove the battery for at least 30 seconds. Then give it another try.

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Contributor
suzieq1521
Posts: 44
Registered: ‎01-22-2010
My Device: blackberry 8520
My Carrier: o2

Re: My blackberry torch 9800 wont send pictures

Hi
Try going to ur text message icon, open it and go down to options. When u open that make sure the first in the list is set to automatic.
Hope that helps
:smileyhappy:
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Contributor
suzieq1521
Posts: 44
Registered: ‎01-22-2010
My Device: blackberry 8520
My Carrier: o2

Re: My blackberry torch 9800 wont send pictures

Also further down that list make sure the 2 mms are set to always that will allow u to send and receive mms messages.
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Regular Contributor
andromeda_girl
Posts: 57
Registered: ‎02-02-2009
My Device: Not Specified

Re: My blackberry torch 9800 wont send pictures

I posted a thread on the exact same problem.

My torch used to be able to send pictures either through email or text but now it simply hasn't got the option anymore.

It will ONLY send an image if you are composing a message [email or text] and open the camera and shoot a picture right then.

THEN you get a photo in your message but anything pre-existing in your image folders will never be able to be selected and attached, there IS NO option whatsoever for this feature even though it USED TO do this.

Its as if some bug crept in and deleted the ability overnight.

And a hard reboot does nothing to solve the problem :smileysad:

I have searched high and low for settings and presets that might affect it and there is none from what I have found.

It was suggested to update my software on my torch but it could be several days before I have time for that.

Besides, the current version of my mobile's OS had the ability to send pictures, it WAS there, it just isn't now.

 

Sorry don't mean to hijack your thread, but its the exact same problem I reported a few days ago, I've been struggling with it for months now :smileysad:

this is not an isolated incident!

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Contributor
suzieq1521
Posts: 44
Registered: ‎01-22-2010
My Device: blackberry 8520
My Carrier: o2

Re: My blackberry torch 9800 wont send pictures

That's strange as I have the same phone and my options are still there. Hmmm
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New Contributor
JustUs4
Posts: 5
Registered: ‎06-11-2012
My Device: Torch
My Carrier: ATT

Re: My blackberry torch 9800 wont send pictures

I have tried everything.  My Torch has never been able to email or text a picture

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Visitor
nikky_mes
Posts: 1
Registered: ‎06-18-2012
My Device: torch 9800
My Carrier: airtel

Re: My blackberry torch 9800 wont send pictures

that happened to my phone a few days ago..

my phone only did that for some of the new pics and the send option was there for the older pics..i deleted the new ones and tried taking more pics...it worked...

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