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BlackBerry® Torch™

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dani_belec
Posts: 1
Registered: ‎01-26-2012
My Device: Torch
My Carrier: Telus

My laptop isn't recognizing my Torch when I connect it with a USB

My laptop is not recognizing my torch when I connect it through a USB.  Other devices are recognized no problem. Its a brand new phone. I have windows 7. I suspect a driver is missing but I can't seem to find what I need when I search on line (I've spent HOURS already).

 

I'm hoping someone has a solution.

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BlackBerry Technical Advisor (Retired)
Cpt_Sweatpants
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: My laptop isn't recognizing my Torch when I connect it with a USB

Hi dani_belec

 

Do you have the latest version of BlackBery handheld software installed?  Go to www.blackberry.com/go/softwaredownlaods to install the latest version.

 

Thanks

 

 

-CptS

 

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