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BlackBerry® Torch™

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RashKapoor
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RashKapoor
Posts: 1
Registered: ‎02-10-2013
My Carrier: Aircel

My phone is not switching on?

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‎02-10-2013 08:47 AM

I kept my phone for charging and simultaneously put a song for downloading. It hung for a while so I removed the battery and tried to restart. The phone never started back. Please advise what to do? My phone is just 4 months old and I have been facing problems ever since I have bought it.

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JSanders
Posts: 67,373
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Registered: ‎04-01-2008
My Carrier: Verizon • AT&T

Re: My phone is not switching on?

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‎02-10-2013 09:53 AM

Connect it to the wall outlet charger, and while remaining connected remove the battery and see what happens.

Do you see any red LED activity, anything on the screen?

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