Never ending smartcard during back up to the desktop

yunideta · ‎01-31-2013

I tried to back up my bb and got stuck in smartcard backup for sooooooo looooong or even unfinish. How to solve this problem. I'm gonna upgrade my bb os.

sdgardne · ‎11-28-2008

Hi and Welcome to the Community!

Here is a KB that discusses that error:

KB29522 "Error backing up databases" message is generated at Smart Card Options database when backing up the BlackBerry smartphone using the BlackBerry Desktop Software

Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.

Good luck and let us know!

Occam's Razor nearly always applies when troubleshooting technology issues!

If anyone has been helpful to you, please show your appreciation by clicking the Likes Button

button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.

Join our BBM Channels (Beta)
BSCF General Channel PIN: C0001B7B4 Display/Scan Bar Code	Knowledge Base Updates PIN: C0005A9AA Display/Scan Bar Code

Welcome!

BlackBerry® Torch™

Never ending smartcard during back up to the desktop

Re: Never ending smartcard during back up to the desktop