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BlackBerry® Torch™

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New Contributor
Posts: 2
Registered: ‎01-17-2012
My Device: Blackberry Torch 9800
My Carrier: Vodacom

No Applications works and the phone freezes

I downloaded an theme from BB Appworld. Since then almost none of my apps are working. I can't go to options to delete anything nor can I reset my phone. I can't even go back to Appworld to delete anything from there either. Please help!!

Guru III
Posts: 32,005
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: No Applications works and the phone freezes

Try a Battery pull please, with the BlackBerry device powered ON, remove the battery 15 seconds and then reinsert the battery to reboot device. This will clear all cache like rebooting a PC. Then try again and see if your problem persists.

How to start a BlackBerry smartphone in safe mode

 

 

 On device go to Options, Device, Application Management is a great way to see what your apps are doing with your CPU usage on #Torch. Just slide top bar to CPU and see what is going on. Also touch the CPU menu to see other time variables. I found out that an app was eating away CPU cycles on mine

 



 

 




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New Contributor
Posts: 2
Registered: ‎01-17-2012
My Device: Blackberry Torch 9800
My Carrier: Vodacom

Re: No Applications works and the phone freezes

Hi,

 

Thank you for the reply. I have tried this numerous times but with no success unfortunately. When the phone starts up I still can't go in to any app/settings.

 

If you have any other ideas please share them. Any help would be appreciated.

 

Regards,

 

T