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BlackBerry® Torch™

New Contributor
Posts: 2
Registered: ‎12-20-2012
My Device: Torch 9800
My Carrier: Vodacom

No downloads

I have a BB Torch 9800 and I cannot download any songs with it. I have tried it with numerous sites and also an application I downloaded through Appworld that has trusted status. It goes up to a certain point and then it says download failed. My last software upgrade was in September 2012.
Posts: 91,218
Likes: 24,036
Solutions: 6,193
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: No downloads

Are you connected to WiFi while downloading or not?

What sites?

What app is it you've tried?


  • Can you open the browser > press the menu key > Options > Clear Browsing Data > clear the cache and history.
  • Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot.
  • Now, try a download again.
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