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BlackBerry® Torch™

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New Member
dorothymay
Posts: 1
Registered: ‎02-12-2013
My Device: 9800 torch
Accepted Solution

No pictures on received emails

I have a BlackBerry 9800 Torch. When I receive emails that should show product pictures, i.e recipe with picture of food, the pictures don't show. All that shows is an empty box where the picture should be.
Forums Advisor I
LCromwell
Posts: 556
Registered: ‎04-29-2010
My Device: Z10-STL100-4

Re: No pictures on received emails

You need to click the BB Menu button and scroll down to show images. Click it and then pics will show. You have to do this on every email that has pics or images embedded in it.
THE BITTERNESS OF POOR QUALITY, LINGERS LONG AFTER THE CHEAPNESS OF PRICE, IS SOON FORGOTTEN.
Guru I
John_Clark
Posts: 16,158
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.0.1154; PlayBook w/OS 2.1.0.1917

Re: No pictures on received emails

You can also set it to download images automatically if you so desire.
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2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
Forums Advisor I
LCromwell
Posts: 556
Registered: ‎04-29-2010
My Device: Z10-STL100-4

Re: No pictures on received emails

How? I've never been able to do that John?
THE BITTERNESS OF POOR QUALITY, LINGERS LONG AFTER THE CHEAPNESS OF PRICE, IS SOON FORGOTTEN.
Forums Advisor I
LCromwell
Posts: 556
Registered: ‎04-29-2010
My Device: Z10-STL100-4

Re: No pictures on received emails

I have the box ticked "down load images automatically" I still have to go in under the BB menu key and select to get images.
THE BITTERNESS OF POOR QUALITY, LINGERS LONG AFTER THE CHEAPNESS OF PRICE, IS SOON FORGOTTEN.
Guru I
John_Clark
Posts: 16,158
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.0.1154; PlayBook w/OS 2.1.0.1917

Re: No pictures on received emails

Download images automatically works fine for me.
--------------------------------------------------------------------------------
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
Forums Advisor I
LCromwell
Posts: 556
Registered: ‎04-29-2010
My Device: Z10-STL100-4

Re: No pictures on received emails

My Storms and the 9850 I have to have to have the get image on each email. I thought that's the way it was with BB.
THE BITTERNESS OF POOR QUALITY, LINGERS LONG AFTER THE CHEAPNESS OF PRICE, IS SOON FORGOTTEN.