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BlackBerry® Torch™

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Guru III
Posts: 31,433
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: No sound on Blackberry 9860

insert head phones and remove them about 30 times.

 

I have seen the lil switch inside get dirty and do what you are experiencing

 




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Contributor
Posts: 14
Registered: ‎07-30-2012
My Device: torch 9860
My Carrier: orange

Re: No sound on Blackberry 9860

Thanks a lot, I'll try that now. Will this wipe everything?

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: No sound on Blackberry 9860

You shouldn't lose anything because by default BlackBerry Desktop Software does a data backup before installing a new OS (or reinstalling your present OS).  If, for any reason, something does go wonky, you just have to call up the backup file and you're in business again.

 

 

Keep us posted on your progress.  Smiley Happy


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Contributor
Posts: 14
Registered: ‎07-30-2012
My Device: torch 9860
My Carrier: orange

Re: No sound on Blackberry 9860

I can't find an update option. I'm using the Blackberry desktop software for Mac if that helps...?

Contributor
Posts: 14
Registered: ‎07-30-2012
My Device: torch 9860
My Carrier: orange

Re: No sound on Blackberry 9860

Tried this about 50 times. Nothing :/

Contributor
Posts: 14
Registered: ‎07-30-2012
My Device: torch 9860
My Carrier: orange

Re: No sound on Blackberry 9860

I renewed the version I had first and it still didn't work, then I updated it to 7.1 and still no sound. 

Highlighted
New Contributor
Posts: 3
Registered: ‎10-01-2012
My Device: Torch 9860
My Carrier: 02

Re: No sound on Blackberry 9860

Exactly the same thing has happened to me today, I have all the settings correct and have done a battery pull, but its just not solving the problem. What do I do now?