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BlackBerry® Torch™

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JSanders
Posts: 84,445
Likes: 22,909
Solutions: 5,893
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: No virtual keyboard

Have you scrolled up in this thread and read and tried the other suggestions first?

 

It cannot be downloaded, the keyboard is part of the OS.




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New Contributor
Musterpher
Posts: 5
Registered: a month ago
My Device: Torch 9800
My Carrier: Etisalat NG

Re: No virtual keyboard

Yes I have. It seems there's a problem from the OS. Maybe I need to re-install the OS, I guess.
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JSanders
Posts: 84,445
Likes: 22,909
Solutions: 5,893
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: No virtual keyboard

[ Edited ]

And you did reboot exactly as directed above?

 

When you go to email > Compose... no keyboard?

Or when you open something like a BBM or SMS message?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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4. Guide to Unlocking your BlackBerry & Unlock Codes


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New Contributor
Musterpher
Posts: 5
Registered: a month ago
My Device: Torch 9800
My Carrier: Etisalat NG

Re: No virtual keyboard

Yes when I go to email> Compose, BBM and SMS... no keyboard
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JSanders
Posts: 84,445
Likes: 22,909
Solutions: 5,893
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: No virtual keyboard

So, try this, with that compose screen open, now open the hard keyboard and close it.

 

If that doesn't work, you can try an OS upgrade or reload.

If that doesn't work... hardware problem.

 

How To Reload Your Operating System

 




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
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