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BlackBerry® Torch™

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adh0593
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adh0593
Posts: 2
Registered: ‎07-28-2012
My Carrier: AT&T

***Not Retrieved Yet***

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‎07-28-2012 09:32 PM

Every time I receive a picture text, I get the message ***Not Retrieved Yet***. Of course the picture never does retrieve. I have had this phone for a little over a year and it just now started doing this. Any suggestions on why this is happening and what I can do to fix it?

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Medic48
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Medic48
Posts: 28
Registered: ‎05-27-2012
My Carrier: Rogers Wireless

Re: ***Not Retrieved Yet***

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‎07-29-2012 02:04 PM

Try the following Help Documents:

 

KB15700-Unable to receive MMS messages on the BlackBerry smartphone

 

Best of luck,

--Phil

Phil
Specialist, Emergency Medical & Disaster Response
Blackberry Playbook 64GB, 9900, 9810, 9800, 9780, 9700, 9000, 8310, 8220, 8700R, 8100, 8300, 7290

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adh0593
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adh0593
Posts: 2
Registered: ‎07-28-2012
My Carrier: AT&T

Re: ***Not Retrieved Yet***

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‎07-29-2012 02:18 PM

I have already tried both of the tips and it is still not working.

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