BlackBerry® Torch™

[Mattyjax]

I just updated the Operating System on my Blackberry Torch a couple of days ago and notice that the new OS doesn't seem to include the Password Keeper in the Applications.  I desperately need the information that was contained in it.  How can I recover this information?  If I download one of my backup files will that put the OS back to the old version as well???  It didn't download from Blackberry Protect either the way my contacts and other info did.........

Please someone HELP!!!!!!  

[JSanders Resident Expert · Accepted solution]

Connect your BlackBerry to the PC and run the BlackBerry Desktop Software.

Once your connected and it states such...

Click on Applications.

Scroll through and find the Password Keeper and CLICK to install it and follow the prompts to finish it.

Then, return the Desktop Software, click on Device > Restore > then click on the recent backup.

Click on SELECT data to restore, and choose only the Password Keeper data.

[Mattyjax]

Doh!!!  Face Palm...........Thank you so much!!!  I was panicking!!!

[JSanders Resident Expert]

Great, glad it helped you.

I've had to do the same on my personal BlackBerry... AND believe it or not, doing the same on my wife's BlackBerry as I type this.  lol