Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Torch™

New Contributor
Posts: 2
Registered: ‎10-03-2012
My Device: 9800

Outlook Sync Problem with Torch 9800

I have always problems to Sync my 9800 to Outlook, I know this problem is caused because for some reason son calendar entries with Attendees field starting  ""< fails, and I get the message: Error encountered. Error Code 0x80040fb3. Check Documentation,  I normally  delete this Outlook entree and Sync and problem solved, however deleting the entree is not a acceptable solution, when there is several entries with the same problem.


Is there a way to fix this issue?


Some user suggest to delete all calendar entries and make a new Sync, this also works but takes a lot of time, and I wonder if this problem is already solved.


My desktop software is version


Please advice,

Hall of Famer II
Posts: 48,755
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (, Playbook (

Re: Outlook Sync Problem with Torch 9800

Hello...and apologies for the delayed reply!


Hopefully you already have this resolved, but just in case!!


There are several public KBs that discuss that exact error code...I recommend you search on it here:

Hopefully one of the results will be useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.

Good luck and let us know!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code