02-06-2012 10:12 AM
so I've tried to back up my blackberry on the computer, and it asked for a password, so I put in my password, the one I use to get on to my blackberry, and it said it was wrong.. so now Im 9/10 of trys, and I can't even get onto my blackberry without it on the computer, I don't understand why it's saying my password is wrong. And I do NOT want to lose all of the stuff on my phone. It says 'enter blackberry to continue' someone PLEASE help! thank you
02-06-2012 10:59 AM
when using a PC, remember a letter is the default and not a number.
i use wcrw as a password but type it in as 1931 to remember it easy. it is not 1931 because i would have to use an alt key for a number
I would remove the device from PC and then type in password on the device.
if you type in 1931 with out hitting the alt ke it is really wcrw that you enter.
02-06-2012 11:20 AM
glas to have helped you out.
I hope now you will install BlackBerry protect and make a backup with desktop manager.