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BlackBerry® Torch™

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New Contributor
lionking
Posts: 2
Registered: ‎08-03-2011
My Carrier: MTN
Accepted Solution

PDF Files on torch wont open

Hi can you please help me. i want to open pdf documents on my torch. the douments were donloaded from my laptop. please help me by replying to my email. thanks.

 

Frederick.

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Hall of Famer II
sdgardne
Posts: 39,757
Registered: ‎11-28-2008
My Carrier: TMobile

Re: PDF Files on torch wont open

Hi and Welcome to the Community!

PDF's can only be rendered by a BB while they are an email attachment...once no longer such, the Attachment Service is no longer in play, and an add-on app is required. There are many...search for the alternatives, decide which best suits your needs, and obtain it (normally not free as far as I know).

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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New Contributor
lionking
Posts: 2
Registered: ‎08-03-2011
My Carrier: MTN

Re: PDF Files on torch wont open

Please tell me where to look for add-on to open pdf files. thank you.
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Hall of Famer II
sdgardne
Posts: 39,757
Registered: ‎11-28-2008
My Carrier: TMobile

Re: PDF Files on torch wont open

AppWorld. Google. GetJar. There are tons of ways to search the Internet for what you desire.

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels (Beta)
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
sammy1
Posts: 4
Registered: ‎06-05-2012
My Carrier: At&t

Re: PDF Files on torch wont open

I have bought documents to go version 6 and I have installed it on my blackberry 9800, software version 6.0.0.546. Whenever I open the documents to go app, I get a feedback that software is incompactible. Please help me with answers.
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