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BlackBerry® Torch™

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brianmiller
Posts: 9
Registered: ‎09-01-2010
My Device: Torch 9800
My Carrier: AT&T

PDF's not opening - do I need to download an app?

I am having trouble viewing PDFs on the torch. I get a message saying something about not being able to view the file. 

 

I've tried opening it right from an email attachment, and saving the file and then looking it up from the file cabinet. No luck.

 

If I need some kind of viewer, does anyone know what I should use? PDFs are quite frequent in my line of work, so I'm really hoping to hear there is a way.

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Guru I
John_Clark
Posts: 14,770
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.2.1.3247; PlayBook w/OS 2.1.0.1917
My Carrier: at&t

Re: PDF's not opening - do I need to download an app?

The device should be able to read a pdf file as an email attachment.  How big is the file?

 

If you want to open a pdf file directly you'll need to purchase the Premium version of Documents To Go.  The regular version should already be on your device. 

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